According to the Memo released by the Africa Development Bank (AfDB), "The Board of Directors of the African Development Bank has approved a grant of $5 million to enable the Tony Elumelu Foundatio...

“With a rapidly-growing population, an overall growing economy, and relatively few vehicles per residents, Africa may be the next hot auto market,” says Craig Guillot, a business writer...

Stocks, bonds, real estate, what is an African woman's business with any of these? Does she have the right to gain financial freedom? Is financial freedom a mere m...

This article was first published on komedia.com.ng.

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Starting up a business can be generally tasking - more energy, time, money and expertise may be required to birth a viable business into existence. When the needful are not done, things may go wron...

Customer service empathy reflects your ability to understand and connect with  customer's feelings, even if you are unable to resolve the problem.

This implies th...

According to a recent publication by the National Youth Service Corps official handles, it has stated its readiness to partner UTIVA Technologies Ltd in order to empower Corps Members with modern o...

With coronavirus disrupting our daily lives, many people are worried about the effects on their budgets. Being told to sit on your hands and wait while uncertainty swirls around you can just add to...

One of the major strategies to delivering consistent and superb customer service through a call center is to regularly engage in a systematic call calibration process.

In these sessions, ca...